Denim Shoulder Bag

🌟 Shipping & Return Policy 🌟

Shipping:

We guarantee delivery of your handbag order within 10-14 days.

Any delays will be communicated promptly.

We will ship your order via USPS.

If you want your order to arrive earlier, you can choose the option to prioritize         hipping for faster delivery.

You will receive an email with your tracking number 1-2 days after placing the         order.

We always provide free shipping within the US or worldwide.

Order Processing Time: All orders are processed within 1-2 business days.

Tracking Your Order: You can track your order in real-time with the tracking number provided via email.

International Shipping: We offer international shipping at no additional cost, ensuring our products reach customers worldwide.

Secure Packaging: Your order will be securely packaged to ensure safe delivery, and we'll include a complimentary dust bag for each handbag.

Shipping Insurance: All orders are fully insured during transit, ensuring protection in the rare event of loss or damage.

Delivery Confirmation: A delivery confirmation email will be sent once your order has been successfully delivered.

Holiday Shipping: During peak holiday seasons, shipping times may be slightly extended. We recommend placing your order early to avoid delays.

Address Changes: If you need to change your shipping address, please contact us within 24 hours of placing your order to avoid any shipping delays.

Eco-friendly Shipping: We are committed to reducing our carbon footprint by      using eco-friendly, recyclable packaging for all shipments.

Returns:

30-Day Return Window:If you're not satisfied with your purchase, you have a 30-day return window from receipt for a full refund.

Condition of Item:The item must be returned in the same condition you received it, with no defects, signs of use, or alterations.

Initiating a Return:To initiate a return, contact our customer service team with your order details.

Original Packaging:Handbags must be returned in their original condition, including all original packaging, tags, and dust bags (if provided).

Refund Process: Refunds will be processed within 2 business days of receiving the returned item. The refund will be issued to the original payment method.

Return Shipping Costs:Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. In such cases, we will cover the return shipping fee.

Refund Notification:Once your return has been processed and approved, you will receive an email confirmation with the refund details.

Exchanges:We do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order for the desired item.

Return Packaging:We recommend shipping your return with tracking and insurance to ensure it arrives safely. We are not responsible for lost or damaged returns during transit. 

Please note that we are based in South Carolina, and depending on product availability, your order may be shipped from South Carolina or Hong Kong. Your order could be shipped either domestically or internationally.

Our lifetime promise covers Christinashiefer's signature red suede lining, plus hardware like zippers, rivets, D-Rings and strap clasps. We make our bags to last, but if anything needs TLC, our care team will help - free of charge. Need a fix? Visit our repairs page to get the party started.